SLAC Today logo

Windows Service Outage February 7–8


SCCS is undergoing upgrades to its building infrastructure, including seismic retrofitting of the raised flooring in the data center. Servers on sections of raised flooring designated to be replaced have to be moved to new sections within the data center to allow work to continue.

What will happen:

The Windows servers supporting central services will be physically moved to new seismically sound flooring during this outage.

Note: The outage duration reflects the entire outage, but we will restore services and verify their operation as soon as we have moved and re-cabled the servers.

Actions you should take:

We suggest everyone save and log out of the affected applications on Friday night.

VPN: Please use either the Citrix farm or the alternate VPN server NTVPN2 for remote access to SLAC.

Exchange IMAP users: Please use Outlook Web Access (OWA) or Citrix as an alternative access method to your email.

Which services are affected:

The outage will affect the following central Windows services:

- PeopleSoft Financial and HR (Outage: 7-Feb-2009)
- EPN Citrix (Outage: 7-Feb-2009)
- ARF (Outage: 7-Feb-2009)
- GLAST/FGST (Outage: 7-Feb-2009)
- VPN (Outage: 8-Feb-2009)
- Print (Outage: 8-Feb-2009)
- Exchange IMAP (Outage: 8-Feb-2009)
- Web/SharePoint (Outage: 8-Feb-2009)
o SLACSpace
o SLACPortal
o Today
o www-bis1
o www-bis2
o www-group
o www-user
o www-conf
o www-public
o www-internal
o www-glast
o www-project
o www2
o www-lcls
o www-lcls-internal
o www-sid
o www-lsst
o www-apps
o home
o sc2000
o sc2001
o radcor2000
o linac2000
o lcalepcs2001
o texasatstanford
o lcsim
o iDoc
o webapps

All affected services will be intermittent during their outage day and should be considered unavailable.

Thank you,

Jean-Raymond Pierre
Manager, Windows Infrastructure Group