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In this issue:
The Departmental Support Group: SLAC's Desktop IT Core
Wellness Fair Coming May 18

SLAC Today

Thursday - April 21, 2011

The Departmental Support Group:
SLAC's Desktop IT Core

The ITDS team. (Photo by Brad Plummer.)

SLAC's IT Departmental Support group—the team responsible for all IT Departmental Tier-1 computing support (desktops/laptops, printers, instrumentation, PC applications, etc.)—is leading the way at the laboratory when it comes to modernization of management systems. The group is the first in IT to fully adopt the "Centrally Managed, Field Deployed" or CMFD model of operating, a change that laboratory leaders see as a positive step for some elements of SLAC mission support.

The recent change centralizes the management of the ITDS Team into a single group of technical personnel, and promises to streamline how they support the lab. This support model includes a variety of "front line" computing services such as acquisition of new hardware, maintenance, and problem resolution, as well as a variety of special services. Under the new arrangement, computer support personnel will, in most cases, continue supporting the same users that they have in the past, but will now report to a central manager who will oversee them as a group.

In contrast to the old system, in which separate departments oftentimes employed their own computer support staff, centralizing this service has many advantages. For example, ITDS technical personnel will now have a much deeper group knowledge base to draw from when dealing with complex support issues, as well as a more reliable mechanism for backup when it's time for vacation, training or personal leave.


Wellness Fair Coming May 18

Hosted by Stanford's BeWell team, this year's Wellness Fair for faculty and staff will take place from 10 a.m. to 3 p.m. in the Arrillaga Center for Sports and Recreation. Here's just a sampling of what you can do at the Fair:

Take simple tests for:

  • Bone density
  • Body fat
  • Blood pressure
  • Strength and flexibility

Get some exercise, and relax:

  • Play a Nintendo Wii
  • Climb the rock wall
  • Get a mini workout
  • Enjoy a chair massage

Talk to experts about how you can:

  • Improve your nutrition
  • Prepare and eat healthy food
  • Evaluate your workstation
  • Ensure bicycle safety/get a license

So make an appointment with your health: Mark your calendar for the May 18 Wellness Fair!




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